We understand that sometimes your purchase might not be the perfect fit. redtag accepts returns and exchanges within 7 days from the date of delivery.
All items must be in their original condition, unworn, and with tags attached.
Please note that returns or exchanges due to a change of mind are not applicable, and if the item matches the original picture provided, it is not eligible for return or exchange..
2. Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 48 hours, and a credit will automatically be applied to your original method of payment.
Please include a copy of your original invoice with the returned item(s). This will help us process your return or exchange more efficiently.
3. Contact Information:
For any questions or concerns regarding returns, exchanges, or refunds, feel free to reach out to us via WhatsApp at [0334-1829829 ] or email us at [ redtag,pk@yahoo.com ].
